Privacy Policy

Privacy Policy

Your privacy is important to us. It is Crackers & Brie’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect, including through our website, www.crackersandbrie.co.uk, and other sites we own and operate.

This policy is effective as of 23 July 2022 and was last updated on 16 January 2025.


Information We Collect

We collect information you actively provide when using our services or promotions and information automatically sent by your devices when accessing our products and services.


Log Data

When you visit our website, our servers may log data such as your device’s Internet Protocol (IP) address, browser type, pages visited, and time spent on our site. While this data may not directly identify you, it may be combined with other information to do so.


Personal Information

We may request personal information, including:

Name

Email

Phone/mobile number


Legitimate Reasons for Processing Your Personal Information

We collect and use personal information only when necessary to provide our services.


Collection and Use of Information

We may collect personal information through:

Competitions, contests, sweepstakes, and surveys

Email or social media updates

Mobile or web interactions with our content

Direct communication via email or social media


This information is used to:

Customize your website experience

Communicate with you

Conduct analytics and market research

Send promotional information

Manage contests and promotions


Security of Your Personal Information

We take commercially acceptable measures to protect your personal information from loss, theft, unauthorized access, and misuse. However, no method of transmission or storage is entirely secure.


Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.


Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect data from them.


International Data Transfers

Your personal information may be stored or processed in locations with differing data protection laws. We ensure any transfers comply with applicable regulations.


Your Rights

You have the right to:

Withhold personal information (though it may affect website functionality)

Access, correct, or delete personal information we hold about you

Opt out of direct marketing or other communications


For concerns about data inaccuracies or breaches, contact us directly for prompt resolution or escalate to a relevant data protection authority.


Cookies

We use cookies to improve your experience on our site by storing preferences and analysing activity.


External Links

Our website may link to external sites. We are not responsible for the privacy practices of those sites.


Changes to This Policy

We may update this policy to reflect business changes or legal requirements. Updates will be posted at this link.


Contact Us

If you have questions about this policy or your privacy, contact:

Miriam Nganga

hello@crackersandbrie.com

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